More data than ever is collected about patients, but the challenge is that not all data is easy to access. For example, a doctor might make chart notes or order an X-ray, and often that data gets trapped in PDFs,…
Read More73% of Customers Say “Experience” Is Key to Loyalty – How to Use Automation to Boost Retention and Growth
By Zach Tabor and Jon Swisher Do you remember your last amazing customer experience? Maybe you were so delighted you told several friends. Perhaps you shared the details on social media. Regardless, research says that in that moment, your brand…
Read MoreHow Payers Improve Agility and Compliance Through Intelligent Automation
As a health care payer, you face many demands, including the need to work faster, improve efficiency and reduce compliance risks. You have other struggles, too. You’ve got to keep up with all the mergers and acquisitions happening across the…
Read MoreTop Automation Trends to Watch in 2023
From the pandemic to the great resignation, the past few years have been difficult. As the calendar revealed a new year, with the clouds of economic uncertainty looming, smoother sailing remains out of reach. And, yet through all the turbulence…
Read MoreHealthcare Payers: New Update Helps Boost Efficiency, Lower Operational Costs
Healthcare payers are navigating a fast-changing environment driven by rapid transformation and digital acceleration. What worked a few years ago no longer stands up to the complex demands that require faster and more efficient workflows. Payers need the ability…
Read MoreDriving Growth Through Change
The only constant in life is change. – Heraclitus This has never been truer than in 2020. We are only halfway through the year and so much has changed for all of us. Human beings are remarkable at the ability…
Read MoreThe 10-Year Challenge
The most recent social media trend has been the 10-year challenge, when an individual posts a picture on a social media platform like Facebook, Instagram, Snapchat or Twitter, and compares a picture of themselves from 2009 to 2019. Which typically sparks a…
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