Services & Support

Industry leading software is only the first step in deploying an enterprise solution – another critical step is engaging with an experienced Professional Services organization that is committed to supporting and strengthening their customers solution. Each member of our Professional Services team is experienced, accessible and knowledgeable. Our standards are high and we will work hard to become your trusted resource for enabling continuous business process improvement. We offer a variety of tiered service and support options so you can decide which option will best fit your organization, your budget and your solution.

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Support Services

Kiriworks Support Services is the ideal option for companies looking to have that trusted source for troubleshooting. Email, phone and online contact options with the Kiriworks Customer Care Team provides your team with a platform to master new topics, get another set of eyes on important challenges, and find solutions quickly. We will also periodically evaluate your system health and provide the training and tools your team needs to follow best practices and keep your system running predictably.

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Managed Services

Managed Services is perfect for clients looking to avoid the hassle of learning, monitoring and maintaining their systems. Allow Kiriworks to be the System Administrator for your OnBase or Kofax system. We’ve seen hundreds of solutions and have extensive training in the best methods and strategies to monitor and manage them. This full-service option frees up your staff from training and management obligations and puts the health of the system directly in the hands of experts.

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Staffing Services

When an active project needs more resources to be completed on time, staff augmentation can be the best option. Bring qualified engineers in-house to work side-by-side with your full-time employees, keeping projects moving forward and completed by fully trained experts. Kiriworks staffing services options provide experienced OnBase experts to fill temporary vacancies or supplement your existing staff for specific projects or initiatives.

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“Kiriworks understands that the implementation and support of your solution is critical to your success. We only hire and train the most capable analysts and consultants and surround them with a team of knowledgeable experts. We pride ourselves on taking ownership of tough problems and finding smart solutions for every customer.”
Greg Wheeler, VP of Customer Support & CISO, Kiriworks, Inc.