Meet the Kiriworks Team
To build a great tech company with a thriving culture you have to search out a team of creative, forward-thinking, do-whatever-it-takes people. The Kiriworks team is a diverse group with the experience and the creativity that continually elevates our organization.
Each member of our team brings their own unique dynamic to their department and holds themselves accountable for exceptional project results. Kiriworks has been proud to experience year over year growth as well as winning numerous awards and honors from industry organizations and thought leaders. These successes speak volumes about our culture, our people and our future. Managers who are invested, employees who are empowered and results that speak for themselves.
Angela Adams
Director of Professional Services – Healthcare Payer
Angela Adams, PMP has nearly 20 years of experience in healthcare. She has extensive experience in health care operations across Medicare, Medicaid and commercial markets. Before joining Kiriworks, Angie was the Senior Director of Analytics at Magellan Health Care, a Fortune 500 Health Care Payer where she was responsible cross-functional strategic projects increasing productivity, reducing costs and improving compliance.
Angie loves solving problems, designing solutions, defining a vision and mapping an execution strategy. A data geek at heart, she is passionate about making things simpler so that people, employees and customers, can focus on what’s most important.
Nate Anderson
Manager of Customer Support
Nate joined the Kiriworks team in 2013 and has over 13 years of IT experience. When he’s not managing the Customer Support team, Nate is bouncing between sporting events for his kids, playing video games, traveling with his wife, Steph, or binge watching new shows on Netflix.
Todd Bauer
Senior Project Manager
Todd has been working with OnBase longer than he would care to admit. Proud father of two beautiful girls with his only male compatriot at home being a Chocolate Lab named Charlie. When he’s not managing projects or hanging out with family, Todd enjoys hitting the trails on his mountain bike. When he’s not biking the trails he’s thinking about the next time he can hit the trails! Recently procured a Model 3 Tesla; hoping this proves one can care about the environment without being a tree-hugging hippie.
Michelle Bender
Senior Solution Consultant
Michelle started her career developing workflow solutions way back when version 6.4 was the latest and greatest. Over a decade later she is still passionate about helping customers craft Workflow and WorkView solutions that meet their business goals and objectives.
When not at the office Michelle enjoys spending time with family. She is the proud mother of three girls that keep her young and on her toes!
Bill Buerger
President & CEO
After graduating University of Wisconsin with a B.S. in chemical engineering, Bill began his career selling chemical raw materials on the West coast for Amoco Chemical Company – now British Petroleum. After learning the art of industrial selling, Bill joined Kiriworks to lead and complete the transformation from a primarily analog based product supplier into a digitally focused business content consulting organization.
Bill spends free time skiing with his two kids, being a quiet hockey dad, and taking in a certain 14 year old’s aerial dance shows. In March you’ll find Bill fine tuning maple syrup production from trees found in his back yard and, well, from trees not in his yard.
Michael Butt
Senior Solution Consultant
Mike started with OnBase 12 years ago in the financial industry learning from a perspective of business process discovery using Workflow and working backwards to upgrades. He feels this method of learning enforced the idea of understanding the customer’s business and handling their challenges by implementing the most efficient solution. This approach gave him the opportunity of learning a variety of skills including Workview, Workflow, scripting and requirement gathering.
Outside of work, many of Mike’s weekends are spent undertaking new projects around the home, sometimes successfully. When not doing that, he helps coach sports for his two boys, hangs out with his family, cooks, plays video games, bikes, and attends Brazilian Jiu Jitsu classes (i.e., involuntary yoga).
Richard Chamberlin
Senior Solution Consultant
Richard has spent over 20 years being committed to fully understanding, evaluating, and providing solutions for complex business needs. Richard brings vast experience in supporting, configuring, and guiding OnBase in the healthcare payer space.
Outside of work, Richard spends time with Jessica, his wife, and his eight children. Homeschooling, building life experiences, and spending time chatting with family keeps him busy and life exciting.
Darrell Cochran
Support Analyst
A Wisconsin native, Darrell is a proud, first generation graduate from UW-Milwaukee. Joining Kiriworks in 2018, Darrell previously worked in IT for the local sheriff’s department.
Darrell enjoys making people laugh, listening to music and carving out time for video games. Experiencing more wanderlust these days, Darrell travels whenever possible. His favorite trips so far have been to California and New York. Always willing to help, you can often find Darrell helping out family and friends with projects, challenges & anything else they may need!
Karen Doering
Director of Human Resources
Karen has been supporting employees in all areas of Human Resources for more than 20 years (longer than she cares to admit). She earned her Bachelor’s Degree in Marketing and, shortly after college, found herself in a sales training role and became part of her first HR team. Deciding she loved helping people solve problems and be more effective in their role, she went on to obtain her MBA with an emphasis in HR. The rest is history and she’s been weaving organizational fabric ever since!
Karen and her husband have two sons, who keep her busy and highly entertained. Her downtime is spent traveling, reading, or simply “chillaxing” with family and friends at her favorite lake in central Wisconsin.
Clinton Eyong
Business Development Representative
A graduate from Coventry University in England, Clinton came to the states after earning a soccer scholarship from The University of Findlay where he played while earning his MBA degree. Post studies Clinton joined the Cleveland Browns as part of their corporate partnerships team, followed by the Atlanta United Football Club and later Duetto Research. Today, Clinton champions Kiriworks’ business development efforts to generate interest and demand for our industry-leading suite of content services products.
In his free time Clinton coaches soccer and enjoys watching tennis and American football.
Bob Fortner
Sales Enablement Manager
For almost 39 years Bob’s been serving customers and putting his IT and Sales experience to work in the pursuit of solving challenges with smart business solutions. Bob’s been enjoying the Kiriworks life for over 12 years and agrees it’s a great place to work!
Bob loves spend time with family, spoiling his grandkids and rooting on the St. Louis Cardinals. Some of his favorite things are dachshunds, The Kinks, trips to Destin FL, creating/producing his parish Trivia Night events, and watching classic & comedy movies. Bob’s life motto – whether work or personal the goal is to have fun and appreciate the friendships and experiences along the way while leaving a positive impression on others.
Pat Goetz
Senior Account Executive
Pat Goetz has more than 15 years of experience generating new business revenue and growing client relationships with the nation’s leading health plans. Pat plays a critical role in driving overall company growth with his deep understanding of the evolving healthcare payer market, success in building and sustaining client relationships, and his extensive OnBase experience and technical knowledge.
Pat also enjoys spending time with his family, Cleveland sports, and becoming a better version of himself.
Favorite animal: Ant
Kendy Heskett
Senior Support Analyst
Kendy has been working with the OnBase platform for 7 years as a Business Analyst / Developer. She enjoys helping customers and working together to get to that “ah ha” moment of understanding.
Outside of work, she enjoys the outdoors, gardening, crafting, traveling with her husband, and spectating college athletics. With her quick-witted humor, she enjoys making people laugh!
Lorri Howski
VP of Administration
Lorri started her career in accounting for a local merger and acquisition company in downtown Milwaukee. She joined the Kiriworks (formerly Security MicroImaging Corporation) team back in 1989….yes that’s 1989!
Lorri enjoys spending time with her family and playing with the family dog. In her free time, she loves to hike and photograph birds and wildlife. Lorri’s favorite time of the year is spring when she can head outside to see,identify, & photograph the different species of birds that migrate through the beautiful state of Wisconsin.
Sam Kaleka
Support Analyst
As a self-professed Marvel Comics nerd and Milwaukee Bucks fan, Sam also loves to travel, check out live music and attend standup comedy shows. He has a passion for writing poetry and short stories as well as juicing different combinations of fruits and vegetables. Sam joined Kiriworks with over a decade of technical support experience from the healthcare, finance and telecommunication sectors.
Fun Fact: Sam owned and operated a convenience store business in Kentucky for over four years.
Shannon Keating
Senior Solution Consultant
Shannon has been in the technology scene for over 20 years. When not working on client projects, she is attending all of her teenage son’s high school activities.
Dan Krahn
VP of Hardware Services
Starting his first “real job” in 1980 as a Field Engineer for Eastman Kodak, Dan has spent his entire career (so far) working on Document Imaging products. He’s been around document scanners since their inception and in 1999 Dan brought his 19 years of experience over to Kiriworks, where he became their first Certified OnBase Installer.
Dan and his wife went on a cruise for their honeymoon in 1985 and have been avid cruisers ever since. Their favorite cruise spots so far: St. Lucia and Curacao.
Brent Kubik
Senior Account Executive
Brent started his career providing IBM Enterprise Resource Planning (ERP) solutions to midsized manufacturing companies. In 1996 he entered the rapidly growing field of Enterprise Content Management (ECM) and subsequently began working with OnBase by Hyland Software in 2001. Since then he has implemented & supported OnBase solutions at over 100 clients ranging in size from Small-to-Medium Businesses to well-known Fortune 1000 companies. Brent joined the Kiriworks team in 2007 and currently manages strategic clients across the Commercial, Government and Financial Services industries.
Brent spends his off time with his wife, son and extended family, typically trying to maximize the short Wisconsin summers (baseball, boating, fishing, camping) and escape the long winters (Spring Training!). Following the Brewers, Packers, Bucks and Badgers is also a favorite pastime.
Terry Langsford
Operations Associate
Terry joined Kiriworks in 1978 when the company went by Security Microfilm Service Corporation. A man of many talents Terry took on a variety of job responsibilities in his early years but ultimately found his calling when he started working in the microfilm processing lab. Terry worked in the lab until 2016 when the opportunity arose to transition into a role handling operations & administration in our Milwaukee headquarters.
When he’s not holding down the fort in the office, Terry enjoys hanging out with friends, watching tv, reading & cheering on the Packers with his wife.
River McNeal
Senior Solution Consultant
River has been working with the OnBase product suite in various technical capacities since 2013. River holds current OnBase Installer (OCI), OnBase WorkView (OCWV), AIIM ecmp and CompTIA CDIA+ certifications. Throughout the years of experience, River is established as a subject matter expert on WorkView, Application Enabler, Document Composition, and Microsoft SQL Server.
Outside of work, River enjoys writing and performing music, collecting vinyl records, and spending time with their son.
Bryan Noller
Account Executive
A graduate of Kent State University (Go Golden Flashes!) Bryan began his career in the sports industry supporting the Lake Erie Monsters as a member of their ticket sales team. In August of 2019 Bryan decided to pursue a career in software technology and joined Kiriworks as an Account Executive on the Healthcare Payer team.
Bryan grew up in Montgomery Village, Maryland just outside of D.C. but fell in love with the Cleveland area during college and decided to make it home. A lifelong hockey player, Bryan is a huge Washington Capitals fan and after spending the last 11 years here in Cleveland has become a loyal Cleveland sports fan.
Mat Palmen
Solution Consultant
Earning both an Associate in IT Support from MATC and a Bachelor’s degree in Information Science at UWM, Mat has worked professionally as a helpdesk supervisor at the University and supported large office/factory environments before joining Kiriworks in 2017.
In his free time, he enjoys playing piano and shooting landscape or portrait photography as well as enjoying nature, camping, biking, and working out. Mat enjoys writing and reading while working on creative projects and stories.
Katie Panzica
Account Manager, Healthcare Payer
Before joining Kiriworks in 2011, Katie began her career in marketing at Hyland Software. She has a range of experience in event planning, public speaking, human resources, sales and product marketing. With her diverse background, she has brought a wealth of knowledge to the Kiriworks Healthcare Payer Team. When not in the office, Katie enjoys spending time with her family, training for runs, supporting rescue organizations and enjoying a delicious sweet bite or two!
Fun Fact: I can sing the alphabet backwards.
Matt Pope
Product Engineer
Product Engineer by day, life enthusiast by night. Guitarist, saxophonist, woodworker, cultural nerd and family man. Owned by his border collie and inseparable at the hip. Green Bay Packers and San Jose Sharks fan for the entertainment, not for the stats. Perpetually trying to solve everyone’s problems and always ready to help friends/family with everything big and small. Proud Army Infantry Veteran, ‘Rock of the Marne’, and a fiercely loyal husband and friend. Favorite book series: Harry Potter; he even has the Elder Wand.
Taylor Price
Associate Support Analyst
An audiophile enthusiast and avid sneakerhead, Taylor also enjoys cooking and re-purposing electronics, as well as spending time with his family and friends. Playing video games, listening to music, and dissecting film (all with a hot cup of coffee) are his favorite ways to relax. Eight years of experience in Technical Support led him to Kiriworks, as he loves the ever-changing problems a Support Analyst encounters.
Ben Puibello
Senior Solution Consultant
First introduced to ECM when joining the Kiriworks team in 2014, Ben has found a passion for developing software solutions that fit the needs of our customers.
When he’s not in the office you can find Ben playing hockey, going to the gym or at home cooking up a delicious meal. A real foodie, he searches out new restaurants and enjoys trying different types of food. This hobby has made him the de facto head of the Friday Lunch Committee in the Milwaukee office. An avid Milwaukee Brewers fan he’s still waiting to celebrate their first World Championship. Will this be our year? Go Brewers!
Joe Rezell
Senior Account Executive
Joe graduated from the University of Wisconsin – Madison with a degree in Chemical Engineering and enjoyed a 17-year career in Petrochemicals with Dow, ICI and Shell Oil. In January of 2002 he became Vice President and Secretary of Kiriworks (formerly Security MicroImaging Corporation).
Joe is married with 3 sons and currently lives in the Chicago area. He is a competitive cyclist and spends his free time restoring vintage Vespa scooters and mopeds.
Kristi Runser
Marketing Communications Manager
Self described marketing nerd, soccer junkie and passionate mom of two who proudly wears the title of Sports Mom. Kristi has been with Kiriworks for 10 years and has experience spreading the marketing word in manufacturing, radio, non-profit and technology. When she’s not hosting webinars, building email campaigns or bugging everyone about blog posts, she enjoys cheering on the USWNT (****), exercising, or enjoying a glass of wine with friends at a local winery. Nobody wonders why she’s in communications – she loves to talk.
Favorite Quote – “Not all who wander are lost.” – J.J. Tolkien
Favorite Travel Destination (so far) – Malawi, Africa
Favorite Drink – The one she doesn’t have to buy…
Ryan Saunderson
Senior Solution Consultant
Ryan is a tinkerer at heart. He’s always enjoyed taking things apart in order to understand how they work. That made him a great fit for helping our customers work through system issues on the Kiriworks Customer Service Team.
While problem solving has always been his primary passion, he also enjoys rock climbing, biking, and spending time with his wife and two dogs. Ryan’s worked at Kiriworks since he graduated from UW Milwaukee in 2012, starting as a member of the Customer Care Team and moving on to become a Solutions Consultant on the Professional Services Team.
Michelle Schneider
Senior Solution Consultant
Michelle began her career as a technical computer trainer teaching Novell and Microsoft networking classes. She continued her career in computers doing everything from building and fixing computers to configuring networks and being the sole network engineer for a local bank. Her family and friends refer to her as their “computer geek”.
When Michelle isn’t working on computers, she loves spending time with her three kids and her entire family at their cabin in Door County. She also enjoys being one quarter of the blog – Sidetracked Sisters – with her mother, sister and aunt.
Favorite quote: “Dance as though no one is watching you, Love as though you have never been hurt before, Sing as though no one can hear you, Live as though heaven is on earth.” -Souza
Keri Schultz
Project Manager
After starting her career in international sales, Keri had a calling to focus on information technology, working first as a software trainer and technical writer, then as a IT project manager. Keri has been partnering with customers to successfully implement projects for over 14 years and made the decision to join the Kiriworks team in June of 2018.
A Wisconsin native she enjoys volunteering her time with the American Red Cross, traveling around the country with her hubby, listening to a wide range of music, or just hanging out with friends and family.
Dan Smith
Senior Sales Engineer
With over 20 years of technology experience Dan uses his toolset to build and demonstrate the best solutions to solve your business needs utilizing the Hyland product suite. Techie at work, outdoorsy at heart. Husband and dad of two kids. Old house owner with constant unfinished projects and always the first in the office to ask, “what’s for lunch?”
Jon Swisher
Director of Solution Development
With close to a decade in the OnBase payer and provider realm, Jon brings a unique perspective and process insight to Kiriworks partners and customers. Perpetual student of woodworking, beer novice and barbeque enthusiast. Favorite quote – “Life’s a garden, dig it!” – Joe Dirt
Zach Tabor
Manager, Product Development
With years of Content Services experience developing and designing solutions, Zach took his “roll your sleeves up” mentality and talents to Kiriworks to design, develop and package innovative products. As a Senior Product Engineer on the Healthcare payer team, Zach is focused on creating intuitive and user-friendly solutions. When he’s not being a techie, he likes to stay active, travel and spend time with his family and friends.
Fun Fact: He has started a new trend at Kiriworks when taking group photos.
Ian Wayton
Senior Solution Consultant
Ian consults, designs, and implements business solutions. He’s all in for a future where people don’t drive cars and single use plastics are banned. He isn’t a vegetarian, but will often get a vegetarian dish at a restaurant. Ian’s interested in structural engineering but is still trying to understand material strengths and limits.
One of the newest members of the team, Ian is looking forward to building relationships with customers and helping reduce their stresses.
Greg Wheeler
VP of Customer Support & CISO
Often the person called when something goes poorly, he’s been trying to educate everyone to fix things before they go poorly. Formerly of Hyland software and with Kiriworks since 2010, Greg is passionate about designing and tuning environments for maximum performance, reliability, and security (it can get messy).
Outside of the office, Greg enjoys picking up heavy things and putting them down again, making his friends and family laugh, and arguing about video games.
Eric Willis
EVP & Chief Commercial Officer
After starting his career in operations management at Fifth Third Bank, Eric joined the Product Evangelist team at Hyland Software and started his Content Services journey. Eric joined the Kiriworks leadership team in 2010 and has been responsible for the company’s sales, marketing and product development strategies.
Eric spends his time out of the office exploring Cleveland with his wife and three children – you might also catch him coaching on the sidelines for the Fairview Park Soccer Association.
Fun Fact: Eric was one of the first supporters of Untappd and enjoys visiting new breweries during his business travels. Cheers!
Christina Ziegler
Senior Support Analyst
When she isn’t answering your OnBase questions, Christina can be found hiking, biking, or spending time with her niece and nephews. She frequently peruses REI.com dreaming of all the camping equipment she’d like to buy.
Christina’s been with Kiriworks for four years and her favorite part of the job is deconstructing customer issues.