Category: Kiriworks Blog

Does it seem like upgrading has been on your to-do list forever? If so, it’s not your fault. There are plenty of reasons why organizations put off upgrading — worries about the size of the project, learning curves, employee resistance,…

Upgrades … you know you should complete them, but sometimes they sink to the bottom of your to-do list — not because they aren’t necessary, but because you’re worried about the time and resources required. The problem is, if you…

Rolling out new software and systems is exciting. They have new capabilities, faster workflows, and other important improvements. But the challenge with technology is, it moves very fast. And if you don’t actually keep up with upgrades, those shiny new…

More data than ever is collected about patients, but the challenge is that not all data is easy to access. For example, a doctor might make chart notes or order an X-ray, and often that data gets trapped in PDFs,…

It’s no secret that some of your employees are disengaged. According to Gallup, only 36% of employees are actively engaged at work — which means that 64% of us are not. The reason? Well, there are many, but the most…

Business runs on processes. Every organization has them, and every organization needs them to run smoothly. The challenge is many of those processes are inefficient and disjointed, negatively impacting productivity and the customer experience. And while it’s likely you already…

While attending conferences lately, I’ve noticed a trend. There’s a lot of talk about value-based contracting, how to keep up with the changes, and for payers, how to use data more effectively to negotiate pricing. Here’s a few examples of…

By Zach Tabor and Jon Swisher Do you remember your last amazing customer experience? Maybe you were so delighted you told several friends. Perhaps you shared the details on social media. Regardless, research says that in that moment, your brand…

If you’ve enjoyed the blogs from Kiriworks’ own Angie Adams, you’ll want to listen to this recent Becker’s Healthcare podcast on healthcare payer industry trends and how health plans can leverage technology to address them. Catch the 10-minute podcast interview here….

Robotic process automation (RPA) is a technology that helps organizations automate routine, mundane tasks, which in turn, supports a more productive workforce. Offloading repetitive, tedious work may also improve employee satisfaction. The majority of companies surveyed in this study believe…