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Studies have shown that most people would rather be unhappy than uncertain. But when you are unhappy, you are less motivated, more stressed and may just feel lost. Why would you want to feel that way? And doesn’t that seem worse than being uncertain? Plus, how you deal with uncertainty can define your path towards happiness and overall success! So really, uncertainty and happiness go hand and hand.

In today’s world uncertainty is inevitable, especially in the healthcare payer universe.  Many questions aren’t getting answered and payers find themselves chasing their tails. What’s going to happen to the Affordable Care Act? Should we pull out of the exchanges? Are we going to receive funding? Even though uncertainty can be stressful and full of surprises, there are steps you can take to be better prepared for these arduous times. When you are faced with the unknown you to think more critically about how to manage change, deal with adversity and prepare yourself for the unexpected.  Forced to be more resourceful in how we meet certain goals and objectives, we can approach uncertain times as an opportunity to make changes.

Technology should be in the forefront when we start discussing resourcefulness, but some healthcare payers are still uncertain about technology. Why? Because at times this means an upfront expense without proven outcomes. But what if I said it could be proven? Technology can be a key resource helping your organization:

  • Shape your regulatory requirements – eliminating the need for an out of compliant process.
  • Create transparency throughout your organization, allowing for more process insight into bottlenecks and reducing future hiccups.
  • Automate and eliminate steps within a process that results in productivity improvements, cost reduction and increased efficiency.

You can’t control external factors, but you can establish efficient, measurable business processes to improve how your organization does business. By leveraging technology and implementing software solutions, you can control your business processes and be better equipped to adapt to the ever-changing environment.  This will allow you to focus more of your efforts on keeping people healthy and making sure they are receiving the highest quality of care.

“There will be very few occasions when you are absolutely certain about anything. You will consistently be called upon to make decisions with limited information. That being the case, your goal should not be to eliminate uncertainty. Instead, you must develop the art of being clear in the face of uncertainty.”

~ Andy Stanley

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Return To Sender…

Tis’ the season for Christmas cards! We take family photos, pick out a festive layout, print them out and prep for mailing. Seems pretty painless, right? Think again. If you are like me you have addresses stored in a spreadsheet that haven’t been updated in years. It makes sense to update it when you receive new mail from a friend […]

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Are You Asking For A Faster Horse?

We all know the adage…you don’t know what you don’t know. Time and time again while working in the world of enterprise information software I see this first hand. We speak with managers and executives that don’t even realize how far enterprise information platforms have come or just how impactful they can be to your business process. To often we […]

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PAIN…a sign that change is near.

What is pain? Pain is physical suffering or discomfort caused by illness or injury. Pain motivates you to withdraw from damaging situations, to protect your body and to avoid similar experiences in the future. How many times do we have pain but ignore it? I know I have. I was running a 5K and BAM about half way through I […]

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Balance is the key to life.

We hear it all the time…everyone is striving to achieve work life balance. But what does that really mean? Finding time for yourself? Making your personal life easier? More convenient? Spending more time with family? Creating more time for hobbies or friends? It can be all of those things and more. When you really think about “life”, we have access […]

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July 12, 2017

Uncertainty…How are you handling it?

Studies have shown that most people would rather be unhappy than uncertain. But when you are unhappy, you are less motivated, more stressed and may just feel lost. Why would you want to feel that way? And doesn’t that seem worse than being uncertain? Plus, how you deal with uncertainty can define your path towards happiness and overall success! So […]