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NEWS CLIP: WaterStone Bank Eases Compliance and Improves Customer Service

When WaterStone Bank transitioned to a publicly traded corporation, regulatory compliance became a front and center issue. The $1.6 billion Milwaukee-area bank had to find a way to meet strict regulations without saddling employees with too much extra work. Working together with Kiriworks, WaterStone utilized a solution they had already started to deploy enterprise-wide.

After deploying OnBase for its COLD/ERM features, WaterStone quickly realized that the solution could solve business problems across the organization. This not only proved true for regulatory compliance, but also improving document retention and customer service. “OnBase’s adaptability has allowed us to utilize the solution to best fit our needs for regulatory compliance and automation,” comments Ellen Murnane, WaterStone’s System Administrator.

With OnBase, WaterStone found much more than the repository for customer information and reports. The enterprise-wide solution answers many problems that exist for banks everywhere and simplifies and eases common regulatory compliance difficulties. With a strong partnership already established between Kiriworks and WaterStone, together they have armed WaterStone with a full enterprise system that they can count on today and for years to come.

About Kiriworks
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit