A national life insurance company headquartered in Madison, Wisconsin recently replaced their existing custom, legacy application with OnBase Case Management. With increasing maintenance costs and limited internal resources to manage a custom legacy application they were in need of an updated solution that would be flexible, would not require customizations and could be fully integrated with their existing OnBase system.
Kiriworks Senior Sales Engineer Dan Smith was heavily involved with the solution replacement. “Their legacy system was a custom-built solution that over time developed glitches and as they added other software, the legacy system didn’t always integrate fully. The IT department didn’t have the time, resources or budget to continue updating and maintenancing a custom system – the costs just didn’t make sense. OnBase Case Management was a great, affordable option to replace and upgrade their system with limited downtime and because they already had OnBase for their document repository, integration was simple and straightforward.”
About Kiriworks
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.
