Recognition salutes Kiriworks successes in helping organizations operate more efficiently through the OnBase enterprise content management (ECM) solution.
Kiriworks once again accepted Gold & Diamond award honors from Hyland Software at the Team OnBase Conference hosted in Naples, Fla. For the seventh straight year, Kiriworks has been acknowledged by Hyland Software for their excellence in developing and implementing ECM solutions that assist businesses in streamlining processes and running more efficiently.
“We’re excited to be recognized by Hyland Software as one of its top five value-added resellers worldwide,” said Eric Willis, director of sales and marketing for Kiriworks. “These awards show our continued commitment to bringing our customers technology-enabled innovation today and into the future.”
Kiriworks saw significant growth in 2012, with software revenue up 38.5 percent and hardware sales up 62 percent compared to 2011. To support their positive growth and maintain their high quality of service, Kiriworks introduced the Customer Care Team (CCT) in September, 2012. Expanding its resources and service options, the Customer Care Team brings a new level of commitment to providing the unrivaled service clients have come to expect.
“With 69 percent of IT executives citing effective user adoption as the most important factor for realizing value from technology, we created the CCT to focus on increasing customers’ end-user adoption,” shared Chris Maertz, chief technology officer for Kiriworks.
As an Authorized OnBase Solution Provider, Kiriworks provides expertise and hands-on support for OnBase, as well as many complementary technologies that make up ECM solutions. Originally based in Milwaukee, Kiriworks now has offices in Cleveland, St. Louis and Chicago, with clients located throughout the U.S.
About Hyland Software
For over 20 years, Hyland Software has helped our more than 11,300 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why Hyland realizes double-digit growth, and why 98 percent of our customer base continues to renew its annual maintenance. Our customers see the ongoing value of partnering with Hyland and continue to work with us year after year.
Hyland’s enterprise content management (ECM) solution, OnBase, is one of the most flexible and comprehensive ECM products on the market today. OnBase empowers users to grow their solutions as needs change and business evolves. It is tailored for departments, but comprehensive for the enterprise, designed to give you what you need today and evolve with you over time. For more information about Hyland Software’s ECM solutions, please visit Hyland.com.
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.