System Administration

Maintenance… Whether you love it or hate it, you have to do it.

Change your oil, check your fluids, check your brakes, check your tire pressure and tread… If you are like me, these are all things you have heard from either your Dad, a friend, or a mechanic (I am lucky enough to have a brother that happens to be a mechanic J).

When it has to do with maintenance, your OnBase system is a lot like a car. You have to maintain it. Now, all of the car maintenance jargon may not directly translate to your OnBase system but I will do my best.

Car OnBase
Preventative (fluid levels, tires, brakes, etc.) Check your verification reports
Oil Change Clear out document maintenance, document locks
Replace Brakes Restart all services/application pools
Replace Tires Upgrade to Current Version
Replace Filters Database Backups
30K, 60K, 90K, 120K, etc. Maintenance Create a document retention plan
Car Insurance Disaster Recovery

If you take care of your car it will run forever, and the same goes with your OnBase system.

Whether you are handy or not, talking about your car or OnBase, you are probably saying to yourself, “I don’t have the time/knowledge to do these type of things.” That’s completely understandable and there are a ton of resources available to you.

Support@kiriworks.com

OnBase Community

Database Maintenance Guide

Managed Services by Kiriworks

Create a plan for your OnBase system and discuss it with us. We are here to make sure your system is running at its full potential today and well into the future!

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How Painful is Your Contracting Process?

Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]

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Why CommunityLIVE 2018? So Much More Than Just A Conference…

It was over ten years ago when Hyland took over Nashville and I last took the general session stage at CommunityLIVE (at that time called the OnBase Training & Technology Conference). For those that don’t know my background, I started my career in Content Services at Hyland as a Product Evangelist. This year will be my 12th CommunityLIVE. Now, I […]

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Member Communication: Less Is Not More.

There is no way to sugar coat it – Medicare Advantage plans are not meeting their customer satisfaction goals. Surveys prove it, with satisfaction having dropped from 2017 to 2018. One of the main drivers for the discouraging results is a lack of communication. Health plans are not leveraging communication strategies to engage members even though it’s the most effective […]

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You Can’t Manage What You Can’t See – Thoughts from the Optimizing Appeals & Grievances Conference

Much of the discussion last week at the Optimizing Appeals & Grievances and Improving ODAG & CDAG Outcomes Conference centered around accountability and company culture.  There was also a great deal of attention given towards the ability to pull Universes on demand.  These topics along with better ways to manage your day to day workloads are common challenges we hear from […]

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November 4, 2016

Ford, Chevy…and OnBase?

Maintenance… Whether you love it or hate it, you have to do it. Change your oil, check your fluids, check your brakes, check your tire pressure and tread… If you are like me, these are all things you have heard from either your Dad, a friend, or a mechanic (I am lucky enough to have a brother that happens to […]
August 19, 2016

Is Your ECM Solution a Baby Boomer?

These days, most every company has at least some sort of digital solution(s) for capturing and processing their documents.  Efforts to reduced the use of paper have spawned various electronic sources (fax, email, mobile, shared folder, etc.) but in the end many of us are still just performing a classic store/retrieve action with our documents. If this is the case for […]
July 21, 2016

Can’t We Automate That?

There is a very good chance you cannot go an entire day without hearing about automation. Perhaps it’s the commercial that shows someone turning off their TV, turning a faucet off, and locking the doors to their house all at once via their smart phone. Maybe you have read about Google’s autonomous cars, or see entire manufacturing operations run by […]
June 11, 2016

5 ways an ECM project is like planning a wedding

Yes I said wedding! As a new bride-to-be I learned very quickly that planning a wedding is very exciting, but at the same time overwhelming and stressful. You have to book the church, lock down a venue, hire a photographer, secure good entertainment that can get your guests on the dance floor. Then there are dress fittings, flowers, cake, invitations, […]