We all know the adage…you don’t know what you don’t know. Time and time again while working in the world of enterprise information software I see this first hand. We speak with managers and executives that don’t even realize how far enterprise information platforms have come or just how impactful they can be to your business process. To often we hike to work and go through the motions never putting much thought into HOW we do things or if it’s the most effective way to do it. Every organization is looking to cut costs and improve productivity but too often shrug off digital transformation because they are intimidated by the initial costs without evaluating the longer term savings.
As an Enterprise Information Platform system provider and integrator our goal is to help you do your job faster, more efficiently, more accurately and for less cost. Yes, we are in the business of selling but our larger objective is to take a look at your business process, whether in accounts payable, accounts receivable, human resources, operations or just about any other department in your organization and make it stronger. All too often we hear – “I already have a document repository”, “our process is working fine as it is” or “we built our own system”. If things really are working fine and you’ve evaluated your options then you already know:
If you don’t know the answer to these types of questions about your business process then you probably haven’t fairly evaluated what digital transformation can do for your organization. You might be shocked to find out how much these issues can be costing your department and your company.
When was the last time you set aside some time to truly evaluate the efficiency of your tools and process? If you have, are you asking for a faster horse or are you pursuing the most advanced innovations to improve your business? Don’t think you have the budget for an enterprise system? You’d be surprised how cost-effective a solution can be when you start with a single department implementation, consider the ROI opportunities and have the confidence that you’ve invested in the right tool for ease of integration, future expansion and the additional savings you’ll experience when you expand into other departments within your organization.
We understand that taking the time to evaluate your process can be a significant commitment for you and your team on top of your other responsibilities, but it will be worth it. We also understand that you might not KNOW all the information we’re asking for and that’s why we work through a discovery process to gain as much information as possible before we start this journey with you. The true end game is to craft the most innovative solution that will not only maximize your investment and solve your process challenges but also improve customer service and/or member retention. Together we can improve the efficiency of your process, provide greater access to information, improve service, reduce manual errors while saving your department or organization time and money. Stop asking for a faster horse and start your journey to digital transformation.
As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]
5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]
Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]
It was over ten years ago when Hyland took over Nashville and I last took the general session stage at CommunityLIVE (at that time called the OnBase Training & Technology Conference). For those that don’t know my background, I started my career in Content Services at Hyland as a Product Evangelist. This year will be my 12th CommunityLIVE. Now, I […]