There are many things in this world that make us happy and bring us joy. Sometimes when those great things are combined with other wonderfully, great things they become AMAZING! Simply put…they are Better Together. Here are a few of those amazing things:
This list can go on and on. I’m sure you already thought of 5 more. What does this have to do with the healthcare industry? What comes to mind when you hear payer and provider? By themselves they are good. Payers enable us to pay for checkups that keep us healthy. Providers take care of us when we are sick and payers help us pay for that care. Payers and providers go hand and hand. So why aren’t they always “Better Together”? The good news is they can be. With a few strategic initiatives focusing on increased collaboration the old saying of “two heads are better than one” will hold true.
When payers and providers don’t collaborate, the patient suffers. They end up dealing with challenges from both sides. How many times have you dealt with multiple bills, billing errors or hidden costs followed by phone call after phone call in an effort to correct the problem? It’s a cycle that becomes very frustrating. Payers and providers need to join forces and coordinate efforts that will drive improved service and positive patient outcomes. What good is Netflix without a couch to cozy into? When a team approach is put in play it will inevitably lead to better patient experiences, increased quality of care and financial wins for both sides.
Sharing data is an important first step. Technology offers payers and providers a plethora of options to improve access to data and transparency into processes. The use of online portals and automated solutions encourages communication while promoting better efficiency and accuracy. We live in a technology driven world, so why shouldn’t payers and providers take advance of new technologies that will drive them to better heights. Payer and provider collaboration, and a strategy to become Better Together, is key to improving patient satisfaction and delivering better health outcomes.
Much of the discussion last week at the Optimizing Appeals & Grievances and Improving ODAG & CDAG Outcomes Conference centered around accountability and company culture. There was also a great deal of attention given towards the ability to pull Universes on demand. These topics along with better ways to manage your day to day workloads are common challenges we hear from […]
Life is full of different experiences. Take a moment to think about the last really good experience you had. What was it about the experience that made it so positive? Now think about the last horrible experience you had. What was it that made the experience so poor? I’m betting that the factors behind why your experience was positive or […]
Life is full of different experiences. Take a moment to think about the last really good experience you had. What was it about the experience that made it so positive? Now think about the last horrible experience you had. What was it that made the experience so poor? I’m betting the factors behind why the experience was positive or negative […]
A couple years ago when I started thinking about running my first half marathon I knew it was going to be a real project and a real commitment. See, running doesn’t come easily or naturally to me and I don’t hesitate to say I’m usually bringing up the rear in most of my races. Although I’ve been an athlete my […]