These days, most every company has at least some sort of digital solution(s) for capturing and processing their documents. Efforts to reduced the use of paper have spawned various electronic sources (fax, email, mobile, shared folder, etc.) but in the end many of us are still just performing a classic store/retrieve action with our documents.
If this is the case for your company, I hate to break it to ya but in terms of the technology and end user expectations your solution has become somewhat of a Baby Boomer. This is not completely bad but similar to other baby boomer editions, there are limitations to the flexibility, speed and functionality (wink,wink).
As a result, your ability to respond to current business demands can fall short if your Electronic Content Management (ECM) solution is not able to deliver. If you’ve recently made a substantial investment in your solution then an upgrade and/or addition of functionality on top of a solid solution can add new life and improve efficiency. When your core system is solid then it is possible to keep additional investment to a minimum while keeping your business relative to today’s competitive environment.
So if your ECM solution is outdated or just needs a tune-up what can you do?
Don’t end up like a baby boomer that stays in the past with old, tired processes and solutions. Keep your options up to date and the life of your ECM system will be fuller and longer!