We view the support of your system as a partnership between your staff and our Customer Care Team. We’re here to help. The Kiriworks support tiers were developed with the goal of providing multiple options to meet your organizational needs. We offer three different levels of support based on the level of interaction you’d like the Customer Care Team to have with your team and your solution. Our tiered system is designed to let you designate how much, or how little, you'd like our team to be involved.