When WaterStone Bank transitioned to a publicly traded corporation, regulatory compliance became a front and center issue. The $1.6 billion Milwaukee-area bank had to find a way to meet strict regulations without saddling employees with too much extra work. Working together with Kiriworks, WaterStone utilized a solution they had already started to deploy enterprise-wide.
After deploying OnBase for its COLD/ERM features, WaterStone quickly realized that the solution could solve business problems across the organization. This not only proved true for regulatory compliance, but also improving document retention and customer service. “OnBase’s adaptability has allowed us to utilize the solution to best fit our needs for regulatory compliance and automation,” comments Ellen Murnane, WaterStone’s System Administrator.
With OnBase, WaterStone found much more than the repository for customer information and reports. The enterprise-wide solution answers many problems that exist for banks everywhere and simplifies and eases common regulatory compliance difficulties. With a strong partnership already established between Kiriworks and WaterStone, together they have armed WaterStone with a full enterprise system that they can count on today and for years to come.
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.
Appointment of Representative, (aka the AOR) always seems to be a topic of conversation in the healthcare payer space. Every show we attend, every customer we talk with and every industry function we attend, there are intense conversations and differing opinions on what is required by CMS. Do you only submit an AOR once? Do you need to submit a […]
As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]
5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]
Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]