News Releases

Hyland Software honors Kiriworks customer, Franciscan Alliance with RealSolutions Award

Organizations are continually searching for ways to do more with less while still improving their business processes. This “do more with less” mentality always finds its way into the world of technology – especially with organizations looking for flexible solutions that they can leverage across the enterprise. At this year’s OnBase Training & Technology ConferenceHyland Software recognized nine customers that are doing just that – leveraging OnBase in innovative and repeatable ways. Kiriworks customer; Franciscan Alliance, Inc., was honored for successfully using OnBase to improve their Accounts Payable process and their strategic approach to enterprise content management (ECM). The Franciscan Alliance health system consists of 14 hospitals in Indiana and Illinois serving a population of 3.7 million people.

At the time of deployment, the system was processing over 150,000 invoices a year across 13 locations by a staff of 24 employees. After centralizing operations into a shared services environment, they were able to reduce the resources required to process the same workload by 37.5% (9 FTE). Beyond just a reduction in resources, Franciscan Alliance has also seen a significant reduction in lost vendor discounts. Combined, these two areas have yielded more than a $1.3 million savings in the first five years of going live with OnBase.

After partnering with Kiriworks, Franciscan Alliance understood that they had an enterprise solution that could serve the entire health system, but knew they had to start small. Starting in Accounts Payable they were able to quickly deploy the solution and immediately show the impact of OnBase and what it could mean for the organization. “Franciscan Alliance is a prime example of what all organizations are looking to do with ECM – gain an impactful ROI and develop a strategic plan for enterprise expansion. The future is limitless on what they can do with OnBase,” said Eric Willis, Kiriworks director of sales & marketing.

About Kiriworks
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.

About Franciscan Alliance
Franciscan Alliance and their 14 hospitals in the Indiana and Illinois area provide care for more than 2.9 million outpatient visits and more than 100,000 inpatients every year with the most effective medical treatments, stat-of-the art medical equipment and an abundance of compassionate care. www.franciscanalliance.org

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WorkView | Case Manager: Why You Want It.

WorkView|Case Manager is a data-centric business process solution that allows you to create custom applications to meet business needs that uses your existing OnBase database. There are 6 essential parts to WorkView. WorkView can also utilize Workflow to move a record/object just like it was a document. Records/objects can be evaluated in Workflow Rules to determine what steps in the […]

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The Customer Wants WHAT??

In my few years with the ECM industry I’ve heard various recommendations, discussions, comments and frustrations about the process of evaluating a company’s ECM needs, establishing a project plan, implementation and of course the ultimate go-live. It can be quite the process for both the vendor and the customer. I decided to ask a few company representatives who recently underwent […]

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The Kama Sutra, Target Corporation and your OnBase System

Have you shopped at a Target store during the last holiday season? Have you called or e-mailed your Valentine  lately? Have you seen a doctor during this especially nasty flu season? If you’ve been involved in any of these activities or a myriad of other activities where you imparted some of your most sensitive personal data (financial, personal or health […]

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Will your scanner work when you upgrade your PC?

Support for Windows XP will end on April 8th 2014. If you have an older scanner that is connected to a PC running XP, you may not be aware that your scanner will not work and/or be supported with Windows 7 or Windows 8. If your scanner is connected to the PC via SCSI (a thicker cable running from the […]

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October 18, 2011

Franciscan Alliance Wins Big With Award for Administrative-to-Enterprise ECM Solution

Hyland Software honors Kiriworks customer, Franciscan Alliance with RealSolutions Award Organizations are continually searching for ways to do more with less while still improving their business processes. This “do more with less” mentality always finds its way into the world of technology – especially with organizations looking for flexible solutions that they can leverage across the enterprise. At this year’s OnBase […]
July 25, 2011

NEWS CLIP: WaterStone Bank Eases Compliance and Improves Customer Service

When WaterStone Bank transitioned to a publicly traded corporation, regulatory compliance became a front and center issue. The $1.6 billion Milwaukee-area bank had to find a way to meet strict regulations without saddling employees with too much extra work. Working together with Kiriworks, WaterStone utilized a solution they had already started to deploy enterprise-wide. After deploying OnBase for its COLD/ERM […]
July 12, 2011

Kiriworks Relocates to Larger Westlake Office, to Accommodate Growth in Business, Growth in Staff

Kiriworks’ Cleveland office has more than doubled its staff in the last year by adding a director of sales & marketing, solution analyst, account manager, senior support engineer, senior developer, developer, and an ECM marketing manager.  This expansion of staff adds 43 years cumulative OnBase experience to their extensively credentialed employee base.  Kiriworks, in its entirety, achieved 48% revenue growth in 2010 […]
February 16, 2011

Kiriworks Achieves 47% Revenue Growth and a 94% Maintenance Renewal Rate, Wins Diamond and Platinum Honors From Hyland Software

Kiriworks, Inc. achieves a company record level 47% revenue growth for 2010 and a 4-year growth of close to 70%. As a value-added integrator of document management solutions, Kiriworks exceeds both the enterprise content management (ECM) and entire IT industry’s growth rates of 6.5% and 5.4% respectively. Kiriworks ranks as the fourth top-producing OnBase reseller and a top ranking Kofax Platinum partner, […]