News Releases

Struggling with an outdated claims management system, one of the largest health insurers in the country was looking for a solution that would provide greater visibility into their existing claims process. Choosing OnBase WorkView enabled them to track the claims in need of processing and also distribute the workload across a department.

Kiriworks product marketing manager, Katie Shaw says, “Using WorkView now provides them a real time look into the inventory of work they have. It offers functionality to parcel out the work to the appropriate users and track activities surrounding that claim.”

Used largely in their call and claims center, they are now able to see exactly where a claim is in the process, who is actively working on the claim and gain insight into the work load of each team member.

About Kiriworks
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.

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Ford, Chevy…and OnBase?

Maintenance… Whether you love it or hate it, you have to do it. Change your oil, check your fluids, check your brakes, check your tire pressure and tread… If you are like me, these are all things you have heard from either your Dad, a friend, or a mechanic (I am lucky enough to have a brother that happens to […]

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Is Your ECM System an Off-The-Rack or Tailored Fit?

I may not be the most fashionable person, but even I know the difference between something off-the-rack functional that fits like a brown paper bag, and something tailored specifically to fit your measurements. Comparably, software can be crafted the same way. Picture your favorite shirt. You know the one. It’s worn in and comfortable and you can usually be found […]

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Is Your ECM Solution a Baby Boomer?

These days, most every company has at least some sort of digital solution(s) for capturing and processing their documents.  Efforts to reduced the use of paper have spawned various electronic sources (fax, email, mobile, shared folder, etc.) but in the end many of us are still just performing a classic store/retrieve action with our documents. If this is the case for […]

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Risk Management, “It’s in There”

If you have been doing waterfall projects for years and have heard the buzz about agile, your curiosity may be peaked.  Like the old Ragu commercial saying “It’s in There”, many of the most common project risks are resolved simply by the design of the agile approach and no separate Risk Management Process is necessary. The agile software development process […]

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September 26, 2013

NEWS CLIP: National Health Insurer calls on Kiriworks to Assist with Claim Tracking and Workload Management

Struggling with an outdated claims management system, one of the largest health insurers in the country was looking for a solution that would provide greater visibility into their existing claims process. Choosing OnBase WorkView enabled them to track the claims in need of processing and also distribute the workload across a department. Kiriworks product marketing manager, Katie Shaw says, “Using WorkView […]
September 25, 2013

NEWS CLIP: Kiriworks partners with leading global provider of print and multichannel solutions to implement Kofax KTM and OnBase Solutions for HR and AP.

With 50-plus print-production facilities on three continents and dated legacy systems they were in need of advanced solution to increase efficiency and maintain the integrity of their data. Kiriworks presented a combined solution incorporating industry-leading Kofax KTM and Hyland’s OnBase ECM software. “The solutions will replace two legacy document management systems and introduce significant efficiency gains through the use of Kofax […]
May 25, 2013

NEWS CLIP: Kiriworks implements OnBase Order Processing Solution for successful furniture retail chain.

Faced with an unsupported legacy imaging system and an under-performing replacement system, Kiriworks was chosen as the system integration partner after presenting a powerful and flexible solution with OnBase. “The solution leverages OnBase Document Imaging and Advanced Capture to capture documents from their multiple retail locations and automatically index them using Optical Character Recognition (OCR) and data integration with their […]
March 25, 2013

NEWS CLIP: Kiriworks implements OnBase AP Invoice Processing Solution for mid-sized manufacturing company.

Kiriworks and OnBase were chosen for the initiative to improve process efficiencies and transition from a completely paper-based process to an electronic process. Hampered by a process heavily paper-based that didn’t allow for quick processing and immediate access to documents, Kiriworks presented a solution that met all of their needs. Brent Kubik, Kiriworks Senior Account Manager says “In less than 90 days, […]