News Releases

Struggling with an outdated claims management system, one of the largest health insurers in the country was looking for a solution that would provide greater visibility into their existing claims process. Choosing OnBase WorkView enabled them to track the claims in need of processing and also distribute the workload across a department.

Kiriworks product marketing manager, Katie Shaw says, “Using WorkView now provides them a real time look into the inventory of work they have. It offers functionality to parcel out the work to the appropriate users and track activities surrounding that claim.”

Used largely in their call and claims center, they are now able to see exactly where a claim is in the process, who is actively working on the claim and gain insight into the work load of each team member.

About Kiriworks
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.

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Submit or Not to Submit? That is the AOR question.

Appointment of Representative, (aka the AOR) always seems to be a topic of conversation in the healthcare payer space. Every show we attend, every customer we talk with and every industry function we attend, there are intense conversations and differing opinions on what is required by CMS. Do you only submit an AOR once? Do you need to submit a […]

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New CMS Guidance

  As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]

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Your Best Teacher Is Your Last Mistake

5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]

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How Painful is Your Contracting Process?

Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]

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September 26, 2013

NEWS CLIP: National Health Insurer calls on Kiriworks to Assist with Claim Tracking and Workload Management

Struggling with an outdated claims management system, one of the largest health insurers in the country was looking for a solution that would provide greater visibility into their existing claims process. Choosing OnBase WorkView enabled them to track the claims in need of processing and also distribute the workload across a department. Kiriworks product marketing manager, Katie Shaw says, “Using WorkView […]
September 25, 2013

NEWS CLIP: Kiriworks partners with leading global provider of print and multichannel solutions to implement Kofax KTM and OnBase Solutions for HR and AP.

With 50-plus print-production facilities on three continents and dated legacy systems they were in need of advanced solution to increase efficiency and maintain the integrity of their data. Kiriworks presented a combined solution incorporating industry-leading Kofax KTM and Hyland’s OnBase ECM software. “The solutions will replace two legacy document management systems and introduce significant efficiency gains through the use of Kofax […]
May 25, 2013

NEWS CLIP: Kiriworks implements OnBase Order Processing Solution for successful furniture retail chain.

Faced with an unsupported legacy imaging system and an under-performing replacement system, Kiriworks was chosen as the system integration partner after presenting a powerful and flexible solution with OnBase. “The solution leverages OnBase Document Imaging and Advanced Capture to capture documents from their multiple retail locations and automatically index them using Optical Character Recognition (OCR) and data integration with their […]
March 25, 2013

NEWS CLIP: Kiriworks implements OnBase AP Invoice Processing Solution for mid-sized manufacturing company.

Kiriworks and OnBase were chosen for the initiative to improve process efficiencies and transition from a completely paper-based process to an electronic process. Hampered by a process heavily paper-based that didn’t allow for quick processing and immediate access to documents, Kiriworks presented a solution that met all of their needs. Brent Kubik, Kiriworks Senior Account Manager says “In less than 90 days, […]