News Releases

Kiriworks, Inc. has partnered with the nation’s largest behavioral health payer to extend their enterprise information platform and leverage some of the latest technology from Hyland Software. They are the first OnBase customer in the healthcare payer space to implement this technology and will utilize Document Packets & Packaging to automatically generate contract packets for their provider contracting process. Along with doc packets, they’ll be leveraging Hyland Enterprise File Synch & Share solution Sharebase to manage the back-and-forth negotiation of provider contracts.

Zach Tabor, Kiriworks Senior Product Engineer has worked closely with the implementation. “The Document Packet module allows OnBase to seamlessly find and gather all documents necessary to generate the provider contract for signature. This single implementation will save them hours of staff resources.”

About Kiriworks
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.

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Member Communication: Less Is Not More.

There is no way to sugar coat it – Medicare Advantage plans are not meeting their customer satisfaction goals. Surveys prove it, with satisfaction having dropped from 2017 to 2018. One of the main drivers for the discouraging results is a lack of communication. Health plans are not leveraging communication strategies to engage members even though it’s the most effective […]

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You Can’t Manage What You Can’t See – Thoughts from the Optimizing Appeals & Grievances Conference

Much of the discussion last week at the Optimizing Appeals & Grievances and Improving ODAG & CDAG Outcomes Conference centered around accountability and company culture.  There was also a great deal of attention given towards the ability to pull Universes on demand.  These topics along with better ways to manage your day to day workloads are common challenges we hear from […]

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Building a Strong Network: It Takes an Empowered Team

Life is full of different experiences. Take a moment to think about the last really good experience you had. What was it about the experience that made it so positive? Now think about the last horrible experience you had. What was it that made the experience so poor? I’m betting that the factors behind why your experience was positive or […]

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The Secret to Improving Member Experience? Hint: It’s Probably Not What You Think.

Life is full of different experiences. Take a moment to think about the last really good experience you had. What was it about the experience that made it so positive? Now think about the last horrible experience you had. What was it that made the experience so poor? I’m betting the factors behind why the experience was positive or negative […]

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July 10, 2017

NEWS CLIP: Kiriworks partners with nation’s largest health payer to implement latest process technology

Kiriworks, Inc. has partnered with the nation’s largest behavioral health payer to extend their enterprise information platform and leverage some of the latest technology from Hyland Software. They are the first OnBase customer in the healthcare payer space to implement this technology and will utilize Document Packets & Packaging to automatically generate contract packets for their provider contracting process. Along […]
February 15, 2017

NEWS CLIP: Kiriworks Implements Cloud Solution for ACA Health Plan

An ACA Health Insurance Cooperative based in Brookfield, WI selected the OnBase enterprise content management cloud solution to manage member and claim documentation. With increasing process and documentation demands they were in need of a solution that would expedite the claims process without compromising the service and attention to detail they have long been known for. OnBase in the Cloud […]
March 16, 2016

Gateway Health(SM) Selects Kiriworks Appeals & Grievances Solution

Appeals & Grievances solution supports Gateways belief in “A Better Way” Milwaukee, WI, March 15, 2016 – Gateway Health, a top ranked Medicaid and Medicare managed care organization has been delivering quality and affordable healthcare to its members for over 20 years. In concert with Gateway’s strong commitment to doing things “A better way” the selection of Kiriworks as their […]
December 4, 2015

NEWS CLIP: Industry Leading Property Management Company Selects Kiriworks and OnBase

In need of a consistent, central repository across the enterprise as well as the desire to transition the HR team into a more efficient, paperless  department, Kiriworks was chosen as the system integration partner after presenting a powerful OnBase solution. Successfully beating out four other competitive software solutions, the OnBase solution proved superior for management of documents & process transparency as […]