An ACA Health Insurance Cooperative based in Brookfield, WI selected the OnBase enterprise content management cloud solution to manage member and claim documentation. With increasing process and documentation demands they were in need of a solution that would expedite the claims process without compromising the service and attention to detail they have long been known for. OnBase in the Cloud was a perfect fit, enabling them to improve efficiency through a subscription model solution that would provide agility and transparency while easing the cost of technology innovation.
Kiriworks Senior Account Manager Pat Goetz is heavily involved with the implementation and solution expansion. “As their enrollment continues to grow, our OnBase cloud solution has met not only the current requirements but more importantly, provides them with a solution and growth plan to support the long-term strategic direction. We are looking forward to continuing to partner with them as they expand the solution and grow their business.”
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.
Appointment of Representative, (aka the AOR) always seems to be a topic of conversation in the healthcare payer space. Every show we attend, every customer we talk with and every industry function we attend, there are intense conversations and differing opinions on what is required by CMS. Do you only submit an AOR once? Do you need to submit a […]
As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]
5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]
Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]