News Releases

MILWAUKEE, February 21, 2018 – Leading enterprise information management system integrator Kiriworks, Inc. wrapped up a strong year by accepting Gold and Diamond Support honors from Hyland. This is the tenth consecutive year that Kiriworks has been awarded high honors for their excellence in developing, implementing and supporting OnBase solutions.

One of the keys to Kiriworks’ success over the past decade has been the development of rapidly deployable solution accelerators for the healthcare payer industry. Eric Willis, Kiriworks Executive VP and COO said, “Our preconfigured OnBase solutions bring the immediate value of a point application, built and deployed on an enterprise platform.” Willis continued, “This strategy has reduced implementation windows by more than 50% – bringing production go-live to less than 3 months.”

Kiriworks’ continued recognition as a Diamond Support partner has driven the growth of new support offerings including Managed Services and Premium Support. To support this growth, Kiriworks’ Customer Care Team has grown by 75% in the past twelve months.

Greg Wheeler, Kiriworks VP of Technical Support and CISO shared, “As the demands of our customers have shifted, we’ve adapted to those needs by adding experienced talent and providing enhanced support tiers.”

In addition, Kiriworks announced a new partnership with DocuSign to provide eSignature capabilities directly from their portfolio of OnBase Solution Accelerators. Jon Swisher, Kiriworks Manager of Solution Development explained, “This partnership allows our Product Architects to provide a seamless user experience and deliver our customers a single solution to meet their digital transformation goals. Our team has already seen the positive impact of this partnership by integrating DocuSign directly into our Network Development and Contracting solution.”

About Kiriworks, Inc.
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.

 

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Submit or Not to Submit? That is the AOR question.

Appointment of Representative, (aka the AOR) always seems to be a topic of conversation in the healthcare payer space. Every show we attend, every customer we talk with and every industry function we attend, there are intense conversations and differing opinions on what is required by CMS. Do you only submit an AOR once? Do you need to submit a […]

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New CMS Guidance

  As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]

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Your Best Teacher Is Your Last Mistake

5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]

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How Painful is Your Contracting Process?

Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]

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March 16, 2018

Kiriworks Continues Success and Growth in 2017, Receiving Performance Awards, Expanding Partnerships and Growing Product and Technical Support Teams

MILWAUKEE, February 21, 2018 – Leading enterprise information management system integrator Kiriworks, Inc. wrapped up a strong year by accepting Gold and Diamond Support honors from Hyland. This is the tenth consecutive year that Kiriworks has been awarded high honors for their excellence in developing, implementing and supporting OnBase solutions. One of the keys to Kiriworks’ success over the past […]
January 15, 2018

NEWS CLIP: National Life Insurance Company Selects OnBase Case Management To Replace Legacy Claims System

A national life insurance company headquartered in Madison, Wisconsin recently replaced their existing custom, legacy application with OnBase Case Management. With increasing maintenance costs and limited internal resources to manage a custom legacy application they were in need of an updated solution that would be flexible, would not require customizations and could be fully integrated with their existing OnBase system. […]
January 15, 2018

NEWS CLIP: State Agency Embraces Mobile Technology To Modernize Document Submissions

Kiriworks, Inc. has partnered with a large state agency to expand their Kofax capture solution. By acquiring Kofax Mobile SDK they have been able to develop a mobile application that enables constituent-based document capture to integrate with their existing case management system.  Leveraging the most robust, comprehensive mobile capture platform available, constituents will now be able to capture & submit required […]
January 15, 2018

NEWS CLIP: State Agency Expands OnBase To Maximize Latest Automation Technology

Kiriworks, Inc. has partnered with a large state agency to extend their enterprise information platform and leverage some of the latest technology from Hyland Software. By expanding their current OnBase solution to include Policy & Procedure Management, Open Records Case Management, high volume case file scanning and Records Management, they have streamlined not only the capture of documents and data […]