MILWAUKEE, February 21, 2018 – Leading enterprise information management system integrator Kiriworks, Inc. wrapped up a strong year by accepting Gold and Diamond Support honors from Hyland. This is the tenth consecutive year that Kiriworks has been awarded high honors for their excellence in developing, implementing and supporting OnBase solutions.
One of the keys to Kiriworks’ success over the past decade has been the development of rapidly deployable solution accelerators for the healthcare payer industry. Eric Willis, Kiriworks Executive VP and COO said, “Our preconfigured OnBase solutions bring the immediate value of a point application, built and deployed on an enterprise platform.” Willis continued, “This strategy has reduced implementation windows by more than 50% – bringing production go-live to less than 3 months.”
Kiriworks’ continued recognition as a Diamond Support partner has driven the growth of new support offerings including Managed Services and Premium Support. To support this growth, Kiriworks’ Customer Care Team has grown by 75% in the past twelve months.
Greg Wheeler, Kiriworks VP of Technical Support and CISO shared, “As the demands of our customers have shifted, we’ve adapted to those needs by adding experienced talent and providing enhanced support tiers.”
In addition, Kiriworks announced a new partnership with DocuSign to provide eSignature capabilities directly from their portfolio of OnBase Solution Accelerators. Jon Swisher, Kiriworks Manager of Solution Development explained, “This partnership allows our Product Architects to provide a seamless user experience and deliver our customers a single solution to meet their digital transformation goals. Our team has already seen the positive impact of this partnership by integrating DocuSign directly into our Network Development and Contracting solution.”
About Kiriworks, Inc.
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.
Life is full of different experiences. Take a moment to think about the last really good experience you had. What was it about the experience that made it so positive? Now think about the last horrible experience you had. What was it that made the experience so poor? I’m betting that the factors behind why your experience was positive or […]
Life is full of different experiences. Take a moment to think about the last really good experience you had. What was it about the experience that made it so positive? Now think about the last horrible experience you had. What was it that made the experience so poor? I’m betting the factors behind why the experience was positive or negative […]
A couple years ago when I started thinking about running my first half marathon I knew it was going to be a real project and a real commitment. See, running doesn’t come easily or naturally to me and I don’t hesitate to say I’m usually bringing up the rear in most of my races. Although I’ve been an athlete my […]
Imagine if each time you entered an address into your GPS you only had a 50% shot that you would arrive at your correct location. You would be pretty upset if you weren’t in the 50% that made it to their destination. That is precisely what CMS has uncovered during round two of the online provider directory review. The average […]