MILWAUKEE, February 21, 2018 – Leading enterprise information management system integrator Kiriworks, Inc. wrapped up a strong year by accepting Gold and Diamond Support honors from Hyland. This is the tenth consecutive year that Kiriworks has been awarded high honors for their excellence in developing, implementing and supporting OnBase solutions.
One of the keys to Kiriworks’ success over the past decade has been the development of rapidly deployable solution accelerators for the healthcare payer industry. Eric Willis, Kiriworks Executive VP and COO said, “Our preconfigured OnBase solutions bring the immediate value of a point application, built and deployed on an enterprise platform.” Willis continued, “This strategy has reduced implementation windows by more than 50% – bringing production go-live to less than 3 months.”
Kiriworks’ continued recognition as a Diamond Support partner has driven the growth of new support offerings including Managed Services and Premium Support. To support this growth, Kiriworks’ Customer Care Team has grown by 75% in the past twelve months.
Greg Wheeler, Kiriworks VP of Technical Support and CISO shared, “As the demands of our customers have shifted, we’ve adapted to those needs by adding experienced talent and providing enhanced support tiers.”
In addition, Kiriworks announced a new partnership with DocuSign to provide eSignature capabilities directly from their portfolio of OnBase Solution Accelerators. Jon Swisher, Kiriworks Manager of Solution Development explained, “This partnership allows our Product Architects to provide a seamless user experience and deliver our customers a single solution to meet their digital transformation goals. Our team has already seen the positive impact of this partnership by integrating DocuSign directly into our Network Development and Contracting solution.”
About Kiriworks, Inc.
Kiriworks, Inc. is a leading provider of process management solutions and services that optimize and transform today’s business. For over 45 years, industry leading technology and expertise from Kiriworks have increased user productivity, reduced operating costs and improved the customer experience for organizations in the insurance, healthcare, government and manufacturing industries. For more information visit Kiriworks.com.
Appointment of Representative, (aka the AOR) always seems to be a topic of conversation in the healthcare payer space. Every show we attend, every customer we talk with and every industry function we attend, there are intense conversations and differing opinions on what is required by CMS. Do you only submit an AOR once? Do you need to submit a […]
As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]
5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]
Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]