There are many things in this world that make us happy and bring us joy. Sometimes when those great things are combined with other wonderfully, great things they become AMAZING! Simply put…they are Better Together. Here are a few of those amazing things:
This list can go on and on. I’m sure you already thought of 5 more. What does this have to do with the healthcare industry? What comes to mind when you hear payer and provider? By themselves they are good. Payers enable us to pay for checkups that keep us healthy. Providers take care of us when we are sick and payers help us pay for that care. Payers and providers go hand and hand. So why aren’t they always “Better Together”? The good news is they can be. With a few strategic initiatives focusing on increased collaboration the old saying of “two heads are better than one” will hold true.
When payers and providers don’t collaborate, the patient suffers. They end up dealing with challenges from both sides. How many times have you dealt with multiple bills, billing errors or hidden costs followed by phone call after phone call in an effort to correct the problem? It’s a cycle that becomes very frustrating. Payers and providers need to join forces and coordinate efforts that will drive improved service and positive patient outcomes. What good is Netflix without a couch to cozy into? When a team approach is put in play it will inevitably lead to better patient experiences, increased quality of care and financial wins for both sides.
Sharing data is an important first step. Technology offers payers and providers a plethora of options to improve access to data and transparency into processes. The use of online portals and automated solutions encourages communication while promoting better efficiency and accuracy. We live in a technology driven world, so why shouldn’t payers and providers take advance of new technologies that will drive them to better heights. Payer and provider collaboration, and a strategy to become Better Together, is key to improving patient satisfaction and delivering better health outcomes.
Studies have shown that most people would rather be unhappy than uncertain. But when you are unhappy, you are less motivated, more stressed and may just feel lost. Why would you want to feel that way? And doesn’t that seem worse than being uncertain? Plus, how you deal with uncertainty can define your path towards happiness and overall success! So […]
Maintenance… Whether you love it or hate it, you have to do it. Change your oil, check your fluids, check your brakes, check your tire pressure and tread… If you are like me, these are all things you have heard from either your Dad, a friend, or a mechanic (I am lucky enough to have a brother that happens to […]
I may not be the most fashionable person, but even I know the difference between something off-the-rack functional that fits like a brown paper bag, and something tailored specifically to fit your measurements. Comparably, software can be crafted the same way. Picture your favorite shirt. You know the one. It’s worn in and comfortable and you can usually be found […]
These days, most every company has at least some sort of digital solution(s) for capturing and processing their documents. Efforts to reduced the use of paper have spawned various electronic sources (fax, email, mobile, shared folder, etc.) but in the end many of us are still just performing a classic store/retrieve action with our documents. If this is the case for […]