Kiriworks Blog

There are many things in this world that make us happy and bring us joy. Sometimes when those great things are combined with other wonderfully, great things they become AMAZING! Simply put…they are Better Together. Here are a few of those amazing things:

  • Peanut butter and jelly
  • Milk and cookies – especially chocolate chip!
  • Netflix and your couch
  • Danny and Sandy
  • Wine and Cheese
  • Fall and pumpkin spice everything!

This list can go on and on. I’m sure you already thought of 5 more. What does this have to do with the healthcare industry? What comes to mind when you hear payer and provider? By themselves they are good. Payers enable us to pay for checkups that keep us healthy. Providers take care of us when we are sick and payers help us pay for that care. Payers and providers go hand and hand. So why aren’t they always “Better Together”? The good news is they can be. With a few strategic initiatives focusing on increased collaboration the old saying of “two heads are better than one” will hold true.

When payers and providers don’t collaborate, the patient suffers. They end up dealing with challenges from both sides. How many times have you dealt with multiple bills, billing errors or hidden costs followed by phone call after phone call in an effort to correct the problem? It’s a cycle that becomes very frustrating. Payers and providers need to join forces and coordinate efforts that will drive improved service and positive patient outcomes. What good is Netflix without a couch to cozy into? When a team approach is put in play it will inevitably lead to better patient experiences, increased quality of care and financial wins for both sides.

Sharing data is an important first step. Technology offers payers and providers a plethora of options to improve access to data and transparency into processes. The use of online portals and automated solutions encourages communication while promoting better efficiency and accuracy. We live in a technology driven world, so why shouldn’t payers and providers take advance of new technologies that will drive them to better heights.  Payer and provider collaboration, and a strategy to become Better Together, is key to improving patient satisfaction and delivering better health outcomes.

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Return To Sender…

Tis’ the season for Christmas cards! We take family photos, pick out a festive layout, print them out and prep for mailing. Seems pretty painless, right? Think again. If you are like me you have addresses stored in a spreadsheet that haven’t been updated in years. It makes sense to update it when you receive new mail from a friend […]

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Are You Asking For A Faster Horse?

We all know the adage…you don’t know what you don’t know. Time and time again while working in the world of enterprise information software I see this first hand. We speak with managers and executives that don’t even realize how far enterprise information platforms have come or just how impactful they can be to your business process. To often we […]

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PAIN…a sign that change is near.

What is pain? Pain is physical suffering or discomfort caused by illness or injury. Pain motivates you to withdraw from damaging situations, to protect your body and to avoid similar experiences in the future. How many times do we have pain but ignore it? I know I have. I was running a 5K and BAM about half way through I […]

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Balance is the key to life.

We hear it all the time…everyone is striving to achieve work life balance. But what does that really mean? Finding time for yourself? Making your personal life easier? More convenient? Spending more time with family? Creating more time for hobbies or friends? It can be all of those things and more. When you really think about “life”, we have access […]

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August 31, 2017

Things That Are Better Together

There are many things in this world that make us happy and bring us joy. Sometimes when those great things are combined with other wonderfully, great things they become AMAZING! Simply put…they are Better Together. Here are a few of those amazing things: Peanut butter and jelly Milk and cookies – especially chocolate chip! Netflix and your couch Danny and […]
July 12, 2017

Uncertainty…How are you handling it?

Studies have shown that most people would rather be unhappy than uncertain. But when you are unhappy, you are less motivated, more stressed and may just feel lost. Why would you want to feel that way? And doesn’t that seem worse than being uncertain? Plus, how you deal with uncertainty can define your path towards happiness and overall success! So […]
November 4, 2016

Ford, Chevy…and OnBase?

Maintenance… Whether you love it or hate it, you have to do it. Change your oil, check your fluids, check your brakes, check your tire pressure and tread… If you are like me, these are all things you have heard from either your Dad, a friend, or a mechanic (I am lucky enough to have a brother that happens to […]
September 2, 2016

Is Your ECM System an Off-The-Rack or Tailored Fit?

I may not be the most fashionable person, but even I know the difference between something off-the-rack functional that fits like a brown paper bag, and something tailored specifically to fit your measurements. Comparably, software can be crafted the same way. Picture your favorite shirt. You know the one. It’s worn in and comfortable and you can usually be found […]