Kiriworks Blog

Some trends come and go and then come back.  We have seen it time and time again.  My parents always tell me, “oh yeah we used to wear that back in the day!” Well here are some trends that I wish would just stop trending:

  1. Instagram – I get it, you like taking weird pictures of your food or pets, but let’s be more creative with the photos we take.  I have seen fried eggs and cats with sunglasses on many occasions…find a unicorn and then I will be impressed.
  2. Ombre Hair – Let’s face it, this is just a trend that allows women to be ok with their really bad roots!
  3. Hypercolor T-shirts – I am sure this will make a comeback at some point.  If it does, will you buy one again?
  4. Shake Weight – Really?!   Just lift real weights!
  5. Snuggies – Sure I own 2 of these.  One for Ohio State and one for the Browns, but these things can be dangerous.  Have you ever taken a nap with one of these and when you wake up you find yourself fighting the couch because you feel like you are pinned to the cushions…it’s like a nightmare coming true…scary.
  6. Planking – I will never understand this…

But what about the trends that are worth exploring and can enhance your work day?  These trends are ones you need to jump on board with.  For instance:

Going MOBILE – Being able to manage and access data and documents anywhere, anytime offers incredible value to any company. Let’s face it, no one goes anywhere without their mobile device, so why not extend that to your office environment as well.  These days we are always in and out of meetings, on the road or working from home.  It is easy to forget documents, notes or not have the right data to make decisions.  With the ability to push information and documents to your Apple or Android device, it not only lessens the weight of your laptop bag, but allows you to successfully work away from the office, access a complete customer file during a meeting and make accurate decisions in a timely manner creating efficiencies all around.  So grab your mobile device and start working!

The Cloud – Moving document management solutions to the cloud, either as an option or a primary solution, is becoming the norm. This allows for more mobility while eliminating the need for in-house data centers.  Plus it provides your users with powerful ways to access information securely on any device, anywhere….See going mobile above!

Integration – What if you could use one system to store and manage your information?  The same system could also integrate with different departmental solutions.  All documents and data would be stored in one repository, but accessed enterprise wide through each departmental line of business application.  This would mean increased efficiencies, reduced physical storage and data accuracy.  And on top of that, let’s access it all from our mobile device!

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Submit or Not to Submit? That is the AOR question.

Appointment of Representative, (aka the AOR) always seems to be a topic of conversation in the healthcare payer space. Every show we attend, every customer we talk with and every industry function we attend, there are intense conversations and differing opinions on what is required by CMS. Do you only submit an AOR once? Do you need to submit a […]

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New CMS Guidance

  As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]

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Your Best Teacher Is Your Last Mistake

5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]

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How Painful is Your Contracting Process?

Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]

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June 11, 2015

WHAT’S TRENDING, or shouldn’t be trending…

Some trends come and go and then come back.  We have seen it time and time again.  My parents always tell me, “oh yeah we used to wear that back in the day!” Well here are some trends that I wish would just stop trending: Instagram – I get it, you like taking weird pictures of your food or pets, […]
June 4, 2015

5 Reasons NOT to Take the Cheapest Route with Your ECM System

I’m just finishing up a bathroom remodel in my home. When I started contemplating this project I acquired four quotes from a combination of both plumbers and home remodelers. Boy, were those quotes vastly different! The company I ended up hiring wasn’t the cheapest, but I hired him for the project because he agreed to do all the work (which […]
April 29, 2015

Appeals & Grievances: 3 tips for the daily triathlon

Last year I completed my first triathlon. Reflecting on the event, I realized that Appeals & Grievances (A&G) managers run a triathlon every day. Triathlons include three events in succession and it’s all about the clock. In an Olympic Triathlon – like I participated in – you start with a one-mile swim, transition to a 25-mile bike ride and finish with […]
April 24, 2015

Communication is the Key to Success

Life Lessons from Mr. Bob Fortner As seen in this video, we don’t always successfully communicate when working together. The primary reason this occurs can be associated with poor communication. Either one party didn’t fully under the other, someone wasn’t listening or incorrect assumption were made (as is the case in our video). The video above is somewhat humorous since […]