It’s no secret that some of your employees are disengaged. According to Gallup, only 36% of employees are actively engaged at work — which means that 64% of us are not. The reason? Well, there are many, but the most…
Read MoreIt’s no secret that some of your employees are disengaged. According to Gallup, only 36% of employees are actively engaged at work — which means that 64% of us are not. The reason? Well, there are many, but the most…
Read MoreBusiness runs on processes. Every organization has them, and every organization needs them to run smoothly. The challenge is many of those processes are inefficient and disjointed, negatively impacting productivity and the customer experience. And while it’s likely you already…
Read MoreWhile attending conferences lately, I’ve noticed a trend. There’s a lot of talk about value-based contracting, how to keep up with the changes, and for payers, how to use data more effectively to negotiate pricing. Here’s a few examples of…
Read MoreBy Zach Tabor and Jon Swisher Do you remember your last amazing customer experience? Maybe you were so delighted you told several friends. Perhaps you shared the details on social media. Regardless, research says that in that moment, your brand…
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