Kristi Runser

Submit or Not to Submit? That is the AOR question.

Appointment of Representative, (aka the AOR) always seems to be a topic of conversation in the healthcare payer space. Every show we attend, every customer we talk with and every industry function we attend, there are intense conversations and differing opinions on what is required by CMS. Do you only submit an AOR once? Do you need to submit a […]

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New CMS Guidance

  As part of an initiative to streamline the Medicare Advantage and Prescription Drug appeals and grievance processes, CMS has consolidated Chapter 13 of the Medicare Managed Care Manual and Chapter 18 of the Prescription Drug Benefit Manual into one comprehensive guidance document. They are doing this to better align and provider a more defined, straightforward and non-repetitive understanding of […]

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Your Best Teacher Is Your Last Mistake

5…4…3… 2…1 🚀, it’s time to move forward and discover the power of you! This is the message behind the 5 Second Rule by Mel Robbins. It’s a cool, powerful self-help concept I was introduced to while listening to Mel speak recently at Hyland Software’s CommunityLive event in Nashville, TN. Embracing that concept I say 5…4…3… 2…1 it’s time to […]

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How Painful is Your Contracting Process?

Does your contracting process take forever? Can it take weeks, even months to bring a contract from creation, through negotiation and finally to execution? What causes the bottlenecks and how can they be fixed? First, let’s identify some common hurdles within the contracting process. Once identified, we can implement a contracting management solution to address those issues and reduce contracting […]

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April 19, 2018

Digital Transformation in Manufacturing: Getting You Ready For Race Day

A couple years ago when I started thinking about running my first half marathon I knew it was going to be a real project and a real commitment. See, running doesn’t come easily or naturally to me and I don’t hesitate to say I’m usually bringing up the rear in most of my races. Although I’ve been an athlete my […]
March 16, 2018

Kiriworks Continues Success and Growth in 2017, Receiving Performance Awards, Expanding Partnerships and Growing Product and Technical Support Teams

MILWAUKEE, February 21, 2018 – Leading enterprise information management system integrator Kiriworks, Inc. wrapped up a strong year by accepting Gold and Diamond Support honors from Hyland. This is the tenth consecutive year that Kiriworks has been awarded high honors for their excellence in developing, implementing and supporting OnBase solutions. One of the keys to Kiriworks’ success over the past […]
January 15, 2018

NEWS CLIP: National Life Insurance Company Selects OnBase Case Management To Replace Legacy Claims System

A national life insurance company headquartered in Madison, Wisconsin recently replaced their existing custom, legacy application with OnBase Case Management. With increasing maintenance costs and limited internal resources to manage a custom legacy application they were in need of an updated solution that would be flexible, would not require customizations and could be fully integrated with their existing OnBase system. […]
January 15, 2018

NEWS CLIP: State Agency Embraces Mobile Technology To Modernize Document Submissions

Kiriworks, Inc. has partnered with a large state agency to expand their Kofax capture solution. By acquiring Kofax Mobile SDK they have been able to develop a mobile application that enables constituent-based document capture to integrate with their existing case management system.  Leveraging the most robust, comprehensive mobile capture platform available, constituents will now be able to capture & submit required […]